Franchise Form
Our Franchise Model
Since 1996, GRUPO PACC has been a pioneer in developing an innovative franchise distribution channel, designed to strengthen the role of the insurance broker within society.
This differentiated and forward-thinking franchise model stands out as one of the most modern and effective service systems in the insurance industry. GRUPO PACC introduced it as a new concept in insurance distribution—offering professionals who wish to maintain and grow their business the benefit of our expertise, combining professionalism and technology in service of the client.
The franchise model enhances the broker’s role by providing the strength and resources of a large organization under the image of a recognized and prestigious brand.
Each franchisee operates their own business under the GRUPO PACC brand and within the group’s operational standards. The result is an extensive network of franchise offices offering a broad product portfolio and high service standards, fully adapted to market demand while delivering strong profitability.
Our Know How
GRUPO PACC offers insurance brokers the opportunity to join this exceptional distribution channel as franchisees, positioning itself as a compelling alternative in the insurance market by providing:
- Client loyalty and trust
- Strong brand credibility
- Highly recognized brand image
- Comprehensive product portfolio
- Advanced technological infrastructure
- Partnerships with leading insurers
- Favorable commercial agreements with insurers
- Solid business framework
- Strong positioning in exclusive products
- Proven expertise and professionalism
- Transparency
Areas of Support
Technical Area
Responsibility for this area lies with the Technical Department. It is responsible for keeping the products distributed by the brokerage up to date, working on the design of specific policies and exclusive insurance products, and proposing action protocols to the various insurers. The franchisee must take an active part in it.
Insurer Relations
The strength of the group places us in a privileged position relative to a high number of insurance entities. Negotiations with the various companies will be carried out exclusively by the group's management. The brokerage will establish appropriate channels with insurers to ensure that communication between the franchisee and the companies is agile and fluid. Insurers will open a specific code for the franchisee under the name of GRUPO PACC, indicating the location of the franchise
Business Division
• Technical inquiries regarding products, coverage, clauses, risk-bearing insurers, etc.
• Negotiation of technical protocols with insurers.
• Search for market niches.
• Objective product analysis.
• Internal training.
• Freedom of services (FOS) policies.
• Placement of large risks and those with difficult underwriting.
Credit Division
Our clients have at their disposal a specialized Credit Insurance Department to offer comprehensive protection to companies, whether they are multinationals, SMEs, or professional groups. We adapt both the product and our service to their characteristics and needs, managing all available alternatives in the market. Likewise, we support our clients in protecting invoice collection by implementing customized solutions
Agro-Insurance Division
• Dedicated agricultural portfolio
• More than 3,000 insured farmers and livestock producers
• Proprietary software platform
• Independent second loss adjustment service
• Policy financing
• Extensive expertise across agricultural lines
Marketing & Communications
The brokerage has a specific department for the advice, design, and development of advertising campaigns and marketing actions to help increase sales
Public Administrations
We have a department specialized in Public Administrations to provide a highly qualified service. Main features:
• Corporate risk management program.
• Assistance in drafting technical specifications for the various insurance lots for the City Council.
• Cost savings.
• Reporting and report preparation.
Quality Management System
GRUPO PACC has implemented a quality management system in accordance with the UNE-EN-ISO 9001:2015 standard.
• Commitment to satisfying the needs and expectations of our clients.
• Training and motivation of personnel, adapting their knowledge to current and future needs, so they carry out their activity in a responsible and respectful manner.
• Active participation in the business project, based on the continuous improvement of the company, its processes, and client satisfaction.
• Planning and managing the search for a high level of quality across the different service areas of the company.
• Scrupulous respect for legal regulations, as well as any other requirements the company subscribes to.
• Analysis of results and establishment of actions aimed at the continuous improvement of the organization in search of the system's effectiveness.
Administration Area
We have a computer platform called PACC On Line, which allows for the total monitoring of each and every business area.
Furthermore, this platform allows for the optimization and reduction of time dedicated to administration, as well as improving the quality of service to clients and the sales network
IT Department
• Continuous improvement of our mediation software solutions.
• Optimization of digital processes to reduce administrative costs.
• Integration of new functionalities and bidirectional processes with companies.
• Detection of administrative needs and development of specific digital processes
Franchisee Benefits
Economic
- Loyalty and increase of their portfolio.
- Increase in income.
- Improvement of the conditions established with insurers.
- Greater sales capacity.
- Good positioning in products, prices, margins, and exclusive products.
Business
Feasibility study of their current business, as well as the preparation of a specific action plan for their franchise.
Study of their current portfolio, seeking a balanced composition and defining specific marketing actions to increase sales.
Social
Having the support of GRUPO PACC to solve any problem that may arise in the management of the franchise.
The franchise will enhance its identity as an independent professional, as they remain the owner of their business while now having the know-how of GRUPO PACC and its brand image.
Legal
By integrating into the structure of GRUPO PACC, the franchisee will be automatically legalized in the event of operating as a multi-company agent.
GRUPO PACC, as the franchisor, registered in the special registry of insurance brokerage firms with code J-340, will act as a «legal umbrella» for all franchised centers.
